Legal
Refund and Cancellation Policy
Effective: October 7, 2026
This Refund and Cancellation Policy explains how courses on Courses For Dummies are priced and purchased, and why all purchases are final. It forms part of our Terms of Use. "Starewater," "we," "our," or "us" means Starewater Group, Inc., the seller of every course on coursesfordummies.com.
1. Pricing
Each course is priced individually, and prices vary from course to course. The price is shown on the course page, along with whether it includes applicable taxes, and again at checkout before you pay. You are charged in your local currency, and the converted price and conversion rate are shown at checkout before you pay. The payment methods available to you depend on your location. Applicable taxes, such as GST in India, are shown at checkout before you pay.
We may change course prices at any time. A price change does not affect a course you have already purchased.
We do not currently offer team, enterprise, or volume discounts. If we introduce them, we will publish the terms on the Services.
2. Purchasing
Item | How it works |
|---|---|
Purchase type | One-time payment per course |
Subscription | None. There are no recurring charges |
Free trial | None. Each course has a free preview video instead |
Payment methods | Based on your location and shown at checkout. Payments are processed by Stripe |
Access | Lifetime access to the course while Courses For Dummies operates, starting as soon as your payment is confirmed (see our Terms of Use) |
Before you buy, watch the free preview video and review the course page, including its description and outline, to make sure the course is right for you.
3. All Purchases Are Final
All purchases are final. We do not offer refunds, exchanges, or credits, including where:
you change your mind after purchase;
you do not start or do not finish the course;
the course does not meet your expectations;
you bought the course by mistake and access has started; or
you delete your account, or we terminate it for breaching our Terms of Use.
4. Exceptions
The only exceptions are:
Situation | What we do |
|---|---|
Duplicate charge, wrong amount, or a charge you did not make | We correct confirmed errors and refund the overcharge |
You cannot access a course you purchased because of a problem on our side that we cannot fix within a reasonable time | We refund the price you paid for that course |
A refund is required by applicable law | We provide it as the law requires (see Section 7) |
To raise one of these, email helpdesk@starweaver.com with the subject line "Billing Issue" and include your account email, the course name, and your receipt number. We will acknowledge your request within 48 hours and reply within 5 business days.
Approved refunds go to your original payment method, in the currency you paid, and usually appear within 5 to 10 business days. We are not responsible for exchange-rate differences or fees charged by your bank or card issuer.
5. Cancellation
Because courses are one-time purchases with no subscription, there is nothing to cancel and you will never be charged again for a course you already own. To close your account, email helpdesk@starweaver.com, as described in our Terms of Use. Closing your account does not entitle you to a refund.
6. Chargebacks
Please contact us before disputing a charge with your bank or card issuer. Most billing issues are resolved faster that way. If you dispute a valid charge, we may suspend access to the related course, or to your account, while the dispute is open.
7. Your Consumer Rights
This policy does not limit any mandatory rights you have under the consumer protection laws of the country where you live.
European Economic Area and United Kingdom. You normally have 14 days to withdraw from a contract for digital content. At checkout, we ask you to agree that your access starts immediately and to acknowledge that you lose this withdrawal right once access begins. We confirm your agreement in your receipt email.
India. We handle billing grievances under the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020. Email helpdesk@starweaver.com with the subject line "Grievance". We will acknowledge it within 48 hours and resolve it within one month.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a new effective date. The policy in effect on the date of your purchase applies to that purchase.
9. Contact Us
For pricing, purchase, or billing questions, contact us:
Starewater Group, Inc.
999 3rd Avenue, Suite 700
Seattle, Washington 98104
United States